Herveda Botanicals FAQs
Below, you will find answers to a few key support questions and some questions we get asked most often regarding:
Our Brand
Delivery and Payment Methods
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Where can I buy Herveda Botanicals products in the USA?
What makes Herveda Botanicals special?
Are your products safe for all skin types and ages?
Are your products vegan and cruelty-free?
How do I place, change, or cancel an order?
How long does delivery take?
What is your return or exchange policy?
What if my order arrives damaged?
Are your products US FDA approved?
SupportAsk for support
Where can I buy Herveda Botanicals products in the USA?
You can shop online at us.hervedabotanicals.com or place an order via Instagram at @hervedabotanicals. We ship across the USA through USPS with reliable tracking.
What makes Herveda Botanicals special?
Our products are made with 100% organic ingredients, sustainably sourced from home and family farms in Nepal. We blend Ayurvedic tradition with modern science to deliver safe, effective skincare.
Are your products safe for all skin types and ages?
Yes. Our formulas are free from any harmful chemicals, synthetic preservatives, and artificial fragrances. They are suitable for most skin types and for all age groups, unless stated otherwise.
Are your products vegan and cruelty-free?
Absolutely. We never test on animals. Most products are vegan, with a few containing ethically sourced beeswax or Chiuri butter. Ingredient details are listed on every product page.
How do I place, change, or cancel an order?
Place your order online or via Instagram. To modify or cancel, email orders@hervedabotanicals.com or message us on Instagram at @hervedabotaniclas within 12 hours of purchase.
How long does delivery take?
Orders are delivered within 2–5 business days via USPS. Expedited shipping is available at checkout.
What is your return or exchange policy?
We follow a No Return, No Exchange policy. Please review your order carefully before checkout.
What if my order arrives damaged?
We will replace damaged items if you provide video proof of unboxing. Send it to orders@hervedabotanicals.com or message us on Instagram at @hervedabotanicals.
Are your products US FDA approved?
Our products comply with FDA cosmetic guidelines for safety and labeling but are not intended to diagnose, treat, cure, or prevent disease.